Chatbots Grow & Automate Your Business Marketing
The Future of customer service Chat Bots v Live Chat In fact, over 59% of millennials and 60% of Gen Xers in the United States have interacted with chatbots. Business applications of chatbots for consumer-facing goods are growing rapidly. A survey conducted by the Critical Channels of Choice Report concludes that 85 percent of the respondents expect companies to seamlessly connect different on- and offline channels. In addition to the wide range of possible applications, chatbots are used in a wide variety of industries. Keeping the customer with 24/7 support from anywhere is more cost effective that get new policies. This syllabus serves as a comprehensive overview of potential topics for the course and is not an exhaustive list of what will be covered during any specific presentation. Each course…